Privacy Policy

Freeman’s are committed to protecting and respecting your privacy. This policy explains how and why this website may collect personal information from visitors and by using the site, you agreeto be bound by this policy. Any questions regarding this policy should be sent to us using the contact details given on this page.

How and why do we collect information from you?
We collect information about you when you place an order via our website. We need this information to be able to process your orders correctly and to contact you should there be any issues. We also collect limited information when you sign up for our newsletter, only enough to allow us to comply with your wish to opt-in. You may unsubscribe at any time by clicking the link in the emails we send or by advising us of your wishes.

What type of information is collected?
The personal information we collect will include your name, address, email address, telephone number, etc. Card details are not collected by us online - payments are processed securely by PayPal after receipt of an invoice.

How is your information used?
We may use the collected information to:

  • identify you and an account you hold with us, if applicable
  • process orders that you have submitted
  • issue online payment invoices via PayPal
  • notify you when orders have been dispatched
  • provide customer care, including responding to your requests
  • administer accounts and process payments
  • send you an occasional newsletter or promotional email which you have requested by opting-in to the mailing list

Who has access to your information?
We do not share your information with any third parties.

How you can access and update your information
You have the right to ask for a copy of the information we have on file for you and you may do so at any time by contacting us. Please also contact us if you wish to update, amend or remove your details from our system.

We work hard to protect your personal information, but as the details we collect are transmitted normally over the Internet, we cannot guarantee the 100% security of any information you transmit to us, and you do so at your own risk. When we receive your information, we make our best effort to ensure its security on our systems to protect from loss, alteration or misuse.

Use of 'cookies'
This website does not use ‘cookies’

Links to other sites
Our website may contain links to websites run by other organisations. This policy applies only to our website and we advise you to read the privacy statements on the other websites you visit. We cannot be responsible for the content, opinions, privacy policies and practices of other sites even if you access them using links from our website.

Policy updates
This Policy was last updated in May 2018.